Customer Promotion


It is a common practice now a days to send Promotional SMS campaign across customer base during festival time or any other special occasion to increase loyal customer base.


There are two ways of sending customer promotions. We can send customer promotion via SMS or Email.


(Figure 1 - Customer promotion page)



How to send customer promotion via SMS ?


  1. Navigate to Customer promotions page from Menu > Transactions > Customer Promotion.
  2. Select type of Promotion Mode as SMS from SMS or Email then click on OK
  3. Filter the customer type from list of customers or select the names of the customers
  4. Enter the SMS message in SMS Body pane
  5. Then click on send, Up on sending the selected customers will receive SMS in their mobile number.


(Figure 2 - Customer promotion through SMS)


How to send customer promotion via Email ?


  1. Navigate to Customer promotions page from Menu > Transactions > Customer Promotion.
  2. Select type of Promotion Mode as Email from SMS or Email then click on OK
  3. Filter the customer type from list of customers or select the names of the customers
  4. Enter the Email message in Email subject pane
  5. Then click on send, Up on sending the selected customers will receive an Email in to their Email ID.


(Figure 3 - Customer promotion through Email)